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5 Top Things to Consider While Choosing VoIP Softswitch

  • April 14, 2016
For any VoIP service provider, VoIP Softswitch forms the key component for successfully delivering VoIP services to end users. The correct functioning of VoIP softswitch is directly linked to the performance of their business. If you’re a VoIP service provider then you might want to consider the following things to ensure the smooth running of your business. 1468Read more

Why Softswitch is considered as the Backbone of any VoIP Business?

  • March 8, 2016
It’s true that softswitch is the backbone of any VoIP business due to many reasons. For the starters, it performs basic functions such as routing, billing, reporting and monitoring which are the most essentials for any VoIP business. With growing demand for VoIP services, each function is again strengthened with robust features in order to make them most reliable and secure for VoIP business. More details about that in the following paragraphs.  1465Read more

What is IVR & Its Importance in VoIP Communication

  • February 24, 2016
IVR stands for Interactive Voice Response. It is an intelligent technology which allows users to communicate with system/machine that is pre-coded with the set of instructions as played out by IVR. The primary reason for having an IVR system in place is to reduce manual labor for assisting the users over the phone call. For instance, a mobile operator has too many services packaged for customers the details of which can be played out on the IVR as requested by customers. So, customers can choose – top up plans, VAS, rate-cutter plans, data…Read more

Robust Billing Can Improve Your Calling Card Business

  • January 29, 2016
To run a successful prepaid calling card business, calling card solution plays a prominent role. Within the calling card solution, softswitch is the central component which defines functions such as routing, billing, monitoring and reporting. Though softswitch figures in every turnkey calling card solution, it is your responsibility to evaluate its performance before engaging into calling card business. 1406Read more

Routing & Billing – The Core Features of Any Class 4 Softswitch

  • January 21, 2016
Class 4 Softswitch or Wholesale Softswitch is primarily used for routing traffic over long distances, usually from one country to another. Wholesale carriers use class 4 softswitch to route large volumes of traffic over and between different exchanges and LATAs (local access and transport areas). Thus, routing and billing form the core features of any class 4 softswitch that make or break the wholesale VoIP business. So, wholesale carriers are very critical about the selection of class 4 softswitch with much focus being laid on routing and billing parameters. 1396Read more

Instant Messaging Could Be an Interesting USP for VoIP Providers

  • January 5, 2016
It’s not just VoIP calling that’s been gaining momentum worldwide, but even quick texting tools such as IM and SMS have been on the rise from last couple of years. It can be reasoned that people are not only looking for cheaper forms of communication, but also the quicker and easier means to connect with their loved ones. That’s how instant messaging has acquired greater significance in today’s world. 1390Read more

Multi-tenant Softswitch – A Safe Bet for Tier 2, tier 3 Operators & SMBs

  • December 21, 2015
Multi-tenant softswitch is a very reliable option for tier 2 & tier 3 operators who wish to deal with large volumes of traffic by attracting small and new VoIP players. In the multi-tenant softswitch, tenants with different call capacities and cps are created in a virtualized environment with dedicated space. As a result, tier 2 & tier 3 operators can attract small VoIP businesses that need the softswitch technology by allotting each individual tenant which acts as an independent softswitch. So, depending upon the business requirements of SMBs, operators can allot suitable tenants…Read more

How to Accelerate and Simplify Calling Card Business Growth

  • November 19, 2015
VoIP based calling cards continue to attract the worldwide market with its low rate international and long distance calling facilities. Especially, the ability to make VoIP calls even without internet connection has been rightly perceived by global customers. Service providers have been making good revenue by targeting calling card business in countries where VoIP networks are unfeasible due to poor bandwidths or regulatory norms. However, the real challenge lies ahead is the simplification of calling card usage to attract more customers and grow the business. 1350Read more

4 Important Prerequisites for Calling Card Business

  • November 10, 2015
Calling card business is the most lucrative VoIP business model. It doesn’t require any rocket science for calling card owners to operate the business successfully, but would surely require the right type of solution. Though the business model is similar to that of legacy telephony calling cards, VoIP based calling cards differ in their mode of operation. 1345Read more